Risk Free Returns & Exchanges

What if the fit isn’t right?

If for whatever reason you're not happy wioth the fit, we've got you covered. We offer easy returns and free exchanges within 30 days of delivery—no questions asked.

• Items must be unworn and unwashed.
• Final sale items are not eligible for return or exchange (clearly marked on the product page).

Returns are typically process in 5–7 business days after the package is received.

Can I exchange for another size?

Absolutely. If you love the piece but need a different size, you can exchange your item within 30 days of delivery, subject to availability.

We recommend starting your exchange as soon as possible, particularly for popular sizes, so we can help secure the replacement you need.

Can I return an item for a refund?

Yes. Eligible items can be returned within 30 days of receiving your order.

Items must be unworn, unused and returned in their original condition with all tags attached. Once your return has been received and inspected, approved refunds will be issued to your original payment method. Original shipping charges are non-refundable.

What items cannot be returned?

Final sale items and gift cards cannot be returned or exchanged.

All returned garments must be unworn, unused and in their original condition with the tags attached. Items that do not meet these conditions may not be accepted.

What if my item arrives damaged or incorrect?

Please contact us as soon as possible if your item arrives damaged, faulty or different from what you ordered.

Include your order number and clear photos of the issue so our team can assess it and arrange the appropriate resolution.

Shipping & Delivery

How quickly will my order be dispatched?

Orders are dispatched within 24–48 hours.

During busy periods or major promotions, preparation may take slightly longer. We will always work to have your order on its way as quickly as possible.

What are the Australian shipping options?

We ship Australian orders with Australia Post.

Standard Shipping — $10 AUD

Express Shipping — $20 AUD

The available delivery options will be shown at checkout before you complete your purchase.

Do you offer free shipping?

Yes. Australian and NZ orders of $300 AUD or more receive complimentary shipping.

This option will appear automatically at checkout when your order qualifies.

Do you ship internationally?

Yes. Destii ships worldwide.

International shipping rates and available delivery options will be calculated and shown at checkout based on your destination.

Please be aware that international orders may be subject to local duties, taxes or customs charges imposed by the destination country.

How can I track my order?

You will receive a tracking email once your shipping label has been created and your order is being prepared for dispatch.

Tracking may take a little time to update after the email arrives, particularly before the first Australia Post scan.

Alternatively you can track your order on our dedicated tracking page here: TRACK MY ORDER

What should I do if my tracking has not updated?

It is normal for tracking to take a little time to update after your shipping confirmation is sent.

If there has been no movement for several business days, please contact us with your order number and we will be happy to look into it for you.

Fit, Fabric & Care

How do Destii garments fit?

Our garments are true to size and designed with a relaxed, considered fit.

They have enough room through the body to feel comfortable and easy to wear, without becoming oversized or looking sloppy.

For the best fit, we recommend choosing your usual size.

How do I choose the right size?

For shirts, use your chest measurement as the primary guide. For shorts, use your waist measurement.

Our size guide focuses on the measurements that matter most, making it easier to compare your measurements and choose with confidence. If you are between sizes or would like a more tailored recommendation, our team is always happy to help.

What makes Destii linen different?

Our shirts are made from 100% pure European linen, with no synthetic blends.

We spent years refining the fit, proportion and drape so the shirt feels relaxed without looking careless. Real linen also breathes naturally, softens with wear and develops more character over time.

No synthetic blends pretending to be linen. Just the real thing in its best form.

Will the linen soften over time?

Yes. Pure linen often feels slightly more structured when new, then becomes softer and more relaxed with washing and wear.

That natural evolution is one of the reasons we love it. Over time, your Destii linen becomes more comfortable, more individual and even better to wear.

Will linen wrinkle?

Yes, and that is part of its natural character.

Linen is not meant to look rigid or overly pressed. Light creasing gives the fabric its relaxed texture and helps it feel effortless rather than formal. A quick steam or iron will soften heavier creases when needed.

How should I care for my Destii linen?

Best practice is to wash your linen gently in cold water with similar colours. Avoid bleach, harsh detergents and high heat.

Reshape the garment while damp and air dry where possible. A light steam can be used after drying, although many customers prefer the naturally relaxed linen finish.

We recommend always follow the care instructions on the garment label, but in general, because all of our pieces have been pre-shrunk, they are more forgiving.

Still Have A Question?

Reach out to the Destii Support team, we're here to help!

Find the Contact Page here: Destii Contact

Alternatively, contact us at hello@destii.com