All Destii orders are packed and dispatched from our warehouse, located in the Northern Rivers, New South Wales, Australia.

Orders are generally processed and dispatched within 24–48 business hours.

Orders placed on weekends or public holidays will begin processing on the next business day. During major launches, sales and peak holiday periods, dispatch may take slightly longer.

We offer the following Australia Post delivery options:

Standard Shipping — $10 AUD

Express Shipping — $20 AUD

Enjoy free standard shipping on Australian orders over $300 AUD.

Available shipping options and final costs will be displayed at checkout.

After dispatch, estimated Australia Post delivery times are:

Standard Shipping: approximately 2–7 business days

Express Shipping: approximately 1–3 business days

Delivery may take longer for regional and remote locations. These timeframes are estimates and begin once your parcel has been dispatched, rather than from the date your order was placed.

Yes. Destii ships worldwide from Australia.

International shipping is charged at a flat rate:

New Zealand — $20 AUD

Rest of the world — $40 AUD

The final shipping cost will be displayed at checkout.

Estimated international delivery times are:

New Zealand: approximately 4–7 business days

Rest of the world: up to 14 business days

Delivery times may vary depending on the destination, local customs processing and the international delivery partner.

Australian orders are delivered by Australia Post.

International orders are sent through Australia Post and its international delivery partners.

Yes. Once your shipping label has been created, you will receive a shipping confirmation email containing your tracking details.

Please allow some time for the tracking link to become active, as tracking may not update until the parcel receives its first carrier scan.

Tracking may take some time to update after your shipping label has been created. A parcel may also travel between facilities without receiving a scan at every stage.

Please allow up to five business days for tracking to update. If there has been no movement after five business days, contact us with your order number and we will assist you.ordion content here.

Please contact us immediately if you notice an error in your delivery address.

If the order has not been dispatched, we will do our best to update it. Once the parcel has left our warehouse, we may be unable to change or redirect it.

If a parcel is returned to Destii because an incorrect or incomplete address was provided, an additional shipping fee may apply before it can be sent again.